• 20-Nov-2017 to 19-Jan-2018 (EST)
  • Other
  • Baltimore, MD, USA
  • Full Time

Duties: The Systems Engineer will be responsible for maintaining and supporting a large number of deployed devices across multiple locations. Responsibilities to include:

  • Deploy and maintain hardware and software of deployed devices including software and operating system patching and deployment
  • Troubleshoot hardware/software issues related to deployed devices in an efficient manner
  • Ensure supporting infrastructure is up-to-date and provide recommendations where needed for updates or upgrades
  • Provide training and guidance to IT support staff as needed
  • Coordinate with repair technicians to facilitate service calls for devices
  • Work with project manager to implement requirements
  • Keep detailed inventory of all devices
  • Document procedures and communicate with project manager to train employees on device usage



Education: Bachelor's Degree and 3+ years of systems management/engineering experience or Associates Degree and 5+ years of relevant experience.


General Experience: Must have three (3) years of experience in systems engineering.  Extensive experience using WSUS/WDS or comparable system.  Experience in mobile device management a plus.  Excellent troubleshooting and communication skills


Specialized Experience: At least one (1) year of experience in demonstrated use of interactive, interpretative systems with on-line, real-time acquisition capabilities.


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