BITHGROUP
  • 19-Oct-2017 to 18-Dec-2017 (EST)
  • COB
  • Baltimore, MD, USA
  • Full Time

 

Job Description

The System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, volunteers, and Partners. This individual will assist project teams with technical issues in the Initiation and Planning phases of our standard Project Management Methodology. These activities include the definition of needs, benefits, and technical strategy; research & development within the project life-cycle; technical analysis and design; and support of operations staff in executing, testing and rolling-out the solutions. Participation on projects is focused on smoothing the transition of projects from development staff to production staff by performing operations activities within the project life-cycle. This individual is accountable for the following systems: Linux and Windows systems; Linux, Windows and Application systems; Responsibilities on these systems include SA engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation.

Responsibilities

  • Engineering of SA-related solutions for various project and operational needs.
  • Install new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
  • Install and configure systems.
  • Develop and maintain installation and configuration procedures.
  • Contribute to and maintain system standards.
  • Research and recommend innovative, and where possible automated approaches for system administration tasks.  Identify approaches that leverage our resources and provide economies of scale.
  • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
  • Perform regular security monitoring to identify any possible intrusions.
  • Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
  • Perform regular file archival and purge as necessary.
  • Create, change, and delete user accounts per request.
  • Provide Tier III/other support per request from various constituencies.  Investigate and troubleshoot issues.
  • Repair and recover from hardware or software failures.  Coordinate and communicate with impacted constituencies
  • Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
  • Maintain operational, configuration, or other procedures.
  • Perform periodic performance reporting to support capacity planning.
  • Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.  Configure CPU, memory, and disk partitions as required.
  • Maintain data center environmental and monitoring equipment. Identify and suggest possible improvements on procedures.
  • Work on an after-hours on-call rotation to service the 24/7 BPD network, which may include receiving phone calls, text messages and emails from systems upon outages or when conditions occur outside of operating standards.

 

Minimum Education and Experience

  • Bachelor (4-year) degree, with a technical major, such as engineering or computer science.
  • Two to four years system administration experience.

 

 

Requirements:

KNOWLEDGE:

  • Excellent working knowledge of Microsoft Windows and Windows Server, Microsoft SQL Server and Microsoft Office (Work, Excel, Access, Power Point, Outlook).

SKILLS AND ABILITIES:

  • Position deals with a variety of problems and sometime has to decide which answer is best. The question/issues are typically clear and requires determination of which answer (from a few choices) is the best.
  • Interpret and/or discuss information with others, which involves terminology or concepts not familiar to many people; regularly provide advice and recommend actions involving rather complex issues. May resolve problems within established practices.
  • Provides occasional guidance, some of which is technical.
  • Outstanding written communication skills using both technical and non-technical terminology.

LICENSES AND CERTIFICATIONS:

  • Systems Administration/System Engineer certification in Unix and Microsoft.
  • Must have and maintain a valid Driver's License with a satisfactory driving record in order to drive agency vehicles (non-emergent) and maintain insurability by the agency liability insurance provider.
  • Must be able to occasionally lift 25 pounds from ground level (e.g., computer hardware).

 

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